Buzz Marketing Smack-Down at AlwaysOn

The AlwaysOn Conference was running super late yesterday and a lot of attendees left for the bar and missed what turned out to be the best panel of the entire first day.  A Jeff Jarvis moderated panel with Rick Murray (edelman), Gordon Gould (ThisNext), David Weinberger (All around guru, Cluetrain Manefesto co-author), Barry Reicherter (porter novelli) and Bill Cleary (Cleary Partners).

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Jarvis, Murray and Gould.  Murray's quote of the event:

Its not Advertising vs PR, its messaging vs conversation.

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Reicherter, Weinberger and Cleary.  Cleary's quote of the day #1:

Advertising is the lubricant for capitalism.

Cleary's quote of the day #2:

Jelly is the lubricant for peanutbutter.

Much of the discussion here was around Buzz Marketing, is it good or bad, can you or should you even attempt it as a marketer.  It was full of all the expected mantra's:  transparency, authenticity and creativity.

Obviously, the easy example for poor buzz marketing is PayPerPost and the trashing of PPP started off right away and continued throughout.  Finally, having enough of it, Ted Murphy, CEO of PayPerPost  chimes in from the back of the room.  I wish I could find the video of it because it was a great debate.  Ted was in over his head...you can't out debate Jarvis and Weinberger on this topic. 

Ted tried to make it better by saying that they require disclosure now...Jarvis gives him credit for finally coming around but what took so long?  The damage has already been done.

More coverage on this panel here and some on some other panels here, here and here.

AlwaysOn Conference - How to be a Power Blogger

Stream of consciosness at this 9:30 panel...How to be a power blogger.

Steve Rubel is moderator:  Jeff Jarvis, Peter Rojas and Elizabeth Spier   (I would love to link out to one of Elizabeths sites from Dead Horse Media, but it seems that they are down right now...I think she has much more important things to do than be on this panel)

Rubel asks Rojas "what is a blog?"  He says who cares...sort of like the argument he had in High school about "what is punk rock". 

This room is way too small...I snagged a table, but now there are 50 people outside the room trying to get in and they just can't fit.

Elizabeth's Spiers turn: DealBreaker got launch sponsors who are taking a risk because they didnt know who the audience was until a survey 6 weeks in.  Dealbreaker.com audience is: 79% work in financial services, 12% makes over $2M.   Better than expected.  Gratuitous plug.

Jarvis:  Davos Kerfuffel about big bloggers linking to smaller bloggers and traditional media giving bloggers credit for breaking stories.  Jarvis says no one can tell you who to link to.  Blogger choice, but you could do better at linking.  Blogging is not an orthodoxy...links to what he sees and finds. 

Interacting with PR community.  How many contacts a day do you get? 
Peter says a few hundred to his group as a whole...he gets dozens directly to him alone.  2% are relevant and considers the rest of it spam.   Most don't even read the site.  PR people will call him after he posted about their product, not knowing that he already covered them.

Elizabeth - Fashion blog gets a lot of attention from PR.

Can a blogger start within a big company as an in-house blog and then become a huge brand on your own?  Jarvis says yes, siting Scoble as an example.  Jarvis' question is, can you be transparent with an in-house blog and he doesn't think you always can be.

Rojas: does being within AOL affect him and he says no...in fact he just trashed their personal video player and does bash Time Warner cable.  They have never attempted to effect his postings, but did say that Microsoft looked down on him a few times when he wrote for Slate (once owned by Microsoft) way back when.

Church and State:  a lot of bloggers are both...many take advertising from agencies (not just google) and how is this handled/balanced.  Elizabeth says that this is important for her news sites (so its OK on the other blogs???).  They will use keywords to prevent airline ads from showing up on a crash story.   Jeff says these conflicts happen in more places than just advertising.  It all boils down to personal integrity and transparency.  Disclosure of these relationships is a must.

Audio and Video:  Rubel thinks that blogs lean heavy to video/audio or not at all.  No one does both text and multimedia well.  Jarvis thinks its time to start and he is attempting it. 

Will we see bloggers on TV?  Not through networks but direct from Blogger to TV.  Rojas says yes and sites rocketboom as todays living example and this will continue to grow.  Video is much more difficult to create and manage and transcripts are required in order to maximize search for it.

What is your best tip for building audience?:

Elizabeth: Great content and a lot of it...publish 12 a day.

Jarvis: Link out or you are not a part of the conversation.  He taught About.com how to do it and they are happy with the results.

Peter: pick a niche to focus on.  Pick the smallest you can find and own that niche.  You will become an expert over time, even if you aren't now.  He wasn't a gadget expert when he started.

Question from audience about search.  Rubel talks about getting a lot of irrelevant traffic.  Jarvis said he wrote about a "big ass ad" once and still gets a ton of traffic from people searching for "Big Ass".  Very funny.

Rojas posts about products before they are launched and when the company finally announces it, engadget is always higher in google than they are. 

Another funny story, Rojas once posted "I'd give a kidney for X" and because of search, the comments in this post turned into a black market for selling organs.  Someone in the gov't contacted them to make them aware and they pulled down the comments.

Overall, very good panel.

UPDATE: for more coverage on this panel read this on ZDnet or CenterNetworks

A Customized Advertising, Marketing and PR Search Engine

Continuing my fascination with Google's Custom Search Engine, I have added a bunch of sites to what I'm now calling the "Advertising, Marketing and PR Blog Search Tool."  Give it a try and bookmark it if you find it useful.

It now searches ~50 great ad/mrkt/pr blogs and I hope that you will participate and add your favorites to it.  Here is the list of blogs that are included so far: (in no meaningful order!)

sethgodin.typepad.com
adpunch.org
burk504.typepad.com
micropersuasion.com 
adrants.com 
adjab.com 
jaffejuice.com 
mariosundar.wordpress.com 
moblogsmoproblems.blogspot.com 
mpdailyfix.com 
customerevangelists.typepad.com 
socialcustomer.com 
notetaker.typepad.com 
experiencecurve.com 
coolhunting.com 
bloombergmarketing.blogs.com 
h20325.www2.hp.com 
ownyourbrand.com 
tenayagroup.com 
beingpeterkim.typepad.com 
exitcreative.net 
ck-blog.com 
thebrandbuilder.blogspot.com 
blog.b-k-g.com 
leighhouse.typepad.com 
gregverdino.typepad.com 
threeminds.organic.com
wheresmyjetpack.blogspot.com 
copyranter.blogspot.com 
ducttapemarketing.com 
marketingshift.com 
eschenck.typepad.com 
brandspankin.com 
buzzmachine.com 
heehawmarketing.typepad.com 
beyondmadisonavenue.com 
americancopywriter.typepad.com 
adverblog.com 
adweek.blogs.com 
adpulp.com 
aisforadvertising.blogspot.com 
caffeinegoddess.blogspot.com 
brandautopsy.typepad.com 
digitasbuzz.blogspot.com 
darmano.typepad.com 
blogs.forrester.com 

This by no means is a complete list of the blogs that belong...but is where I am stopping.  Sorry if I didn't add yours, but I can only do so much on my own.  If your favorite ad/mark/pr blog isn't on here then please add it.  Thats why google called it co-op!!

armano's presentation

On my blackberry in a cab and just left David Armano's presentation. I got to briefly meet David and spent a little time with Joe Jaffe. Very cool.   

It seemed to me that the whole point of the presentation was to help the people of Digitas understand the power of conversation and to challenge them to join in.   

He talked about a movie from a few years back called "the doctor" in which a very talented doctor learns from becoming a patient himself. Having been on the other side, he could empathize with patients in a way he never could before. This made him a better doctor.  Basically, there is no better way to understand the blogosphere than to join it. 

That is why I started this blog and exactly why anyone reading this should start their own as well.  If you don't have one...why not?  Go do it, you will be surprised what you learn.

NOTE: when I get to a computer later I will add in links.  Yomoblog doesn't allow me to add links from my blackberry.

UPDATE:  9pm...I'm back in DC and added links, categories and trackbacks

Coal Companies Can't Give You Diamonds

This is a great article in todays Post.  Pearlstein exposes the agency community's premise that all business problems can be solved by a 30 second spot.

"If you go to a coal company looking for an energy supply, you'll get coal as the recommended solution. It's the same with most advertising agencies, which rarely meet a marketing problem that cannot be solved or a sales goal that cannot be met by a TV and radio campaign supported by direct marketing, some pop-up ads on Web sites and a bit of public relations."

So true.  "I know that X solution would drive better results, but we will make much more commission if we do it this other way."  How often is that said behind closed doors at traditional agencies?  OFTEN.

Here is the right attitude:

"[The creative solutiuon] starts by analyzing how consumers live and get information and works backward to create messages most appropriate for those channels."

The landscape is changing:

"...the power has shifted from marketer to consumer. Thanks to the Internet and TiVo, digital radio and video-on-demand, consumers decide what information and entertainment they want. Rather than simply pushing messages on consumers, the trick is to get consumers to pull them."

Turn advertising into content...make it fun...make consumers want to watch it and forward it to friends.  In the on-demand, consumer controlled media world that is growing before our very eyes, this will be required for success.

"In simple terms, we charge premium prices now for commodity services and then give away the creative stuff, which is where the value-added is," explained David Jones, the young, cosmopolitan chief executive of Euro RSCG Worldwide. "We need to figure out a way to drive down the price for the commodity parts and get paid for our ideas."

None of this is new for most of you reading this, but it is nice to see this idea spreading.  The more air-time the flawed agency model gets, the sooner it will be over-turned. 

Fashion Bloggers Get Respect

Once shunned by corporate America as a flash in the pan, bloggers are gaining more and more respect every day.  WSJ writes a great article about the rise of the fashion blogger and how fashion shows have finally begun to treat bloggers as journalists.

Interesting quote:

"Public relations firm LaForce + Stevens, which organized shows for clients like Nanette Lepore and Baby Phat, drew up ad hoc guidelines for this week's invitees. Rule No. 1: Bloggers who post photos of themselves don't make the cut. "Self-promotion is a bad sign," says principal James LaForce."

Sorry Steve and Joseph.....you guys are not welcome!!!

Politics Enters Second Life

This past Thursday (8/31), former Virginia Governor and potential Democratic Presidential Candidate Mark Warner made a virtual town hall appearance in Second Life.  (Via SWF)  This is the first known use of Second Life by a political figure, but I am sure it won't be the last.

Governor_warner_by_cyrus_huffines Mr. Warners Avatar sat on a stage and took questions from anyone who stopped by.  Transcript and more screenshots can be found here.

Ted Leonsis of AOL is advising him on Web 2.0 and he seems to be getting it.

Second Life is still in its early days, but is wildly popular with early adopters and holds huge potential opportunities for marketers who enter early.

If you aren't up to speed on Second Life, you should really check it out.  Here are some good places to start:

Virtual Firsts in Second Life including the first Auto Maker, Clothes Retailer, Sporting Event and Advertising Network.

BusinessWeek did a Cover Story on SL that is an interesting look at the businesses that are thriving there.

Rubel's Coverage

Jaffe's Coverage

4x4 guy shunned by co-workers

Imaprick_2Apparently, environmentalists don't need GM's help to make anti 4x4 video ads.  They do a pretty good job on their own.  See this as an example.

The press release is not dead

...its just disguised as a legitimate news article. 

In the last week I have received emails from a few different people, beating their chests about their companies coverage in respectable media outlets like CNN.  Here is one I received this morning.

http://money.cnn.com/services/tickerheadlines/prn/200606140900PR_NEWS_USPR_____PHW013.htm

This almost looks like a legitimate CNN story about Pointroll and one of their partners.  Its really just a press release, republished in CNN Money through a PRNewswire partnership.  Any company who pays PRNewswire to distribute their Press Releases will show up on CNN Money and many other sites, including Yahoo.  This is not real news coverage, so it is not appropriate to send me an email and put, "Read about my company on CNN Money" as the subject.

There is a lot of discussion about the death of the Press Release going on.  This post at Micropersuasion is a good launching pad if you want to investigate this discussion.  I'm no PR expert, so I can't chime in there, but I can say that I wish people would stop fluffing up press releases as coverage by real media.  Embarrassing.